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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

bring cashback for it all back!

I love the app and customer service but the fact that they changed the cashback to be so lame is what is driving me away and choosing another bank Reviewed on: 22nd January 2026

Don't chase better choose CHASE

Great communication and fantastic that I can use the card abroad and not incur exchange costs.communication is really good quick and easy. Reviewed on: 22nd January 2026

Chase bank is the best

I didn't face any problem with chase...I recommend it for you all Reviewed on: 22nd January 2026

The best bank I have ever used.

The best bank I have ever used. I lived in many countries and used many banks. The Chase beats them all. The ease of use, the customer service and great rates. I mean what else you need? Cashback? Oh they have it too. Reviewed on: 22nd January 2026

Good but not as good as previously

Overall good, but they recently restricted the amount of cash back available for debit card spending to only certain types of transactions Reviewed on: 22nd January 2026

Very easy app to use and good customer service

Very easy app to use and good customer service Reviewed on: 22nd January 2026

Easy to use app bank & good products.

Easy to use app bank & good products. Reviewed on: 22nd January 2026

Fantastic bank

A fantastic bank, always there with the 24-7 chat function plus any issues you have are promptly dealt with. The savings % is also very good! Honestly, dont have a bad thing to say about them! Reviewed on: 22nd January 2026

Brilliant interface and really cool saving schemes l...

Brilliant interface and really cool saving schemes like ‘Round-up’ and great that it links so nicely with Nutmeg. Also, terrific, responsive customer service. Love ‘em. Reviewed on: 22nd January 2026

Cash back on fuel purchases and groceries

Cash back on fuel purchases and groceries Reviewed on: 22nd January 2026

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