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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

So convenient

Chase were my first experience of mobile telephone banking. The Chase app is so easy to use, I love it! Reviewed on: 16th March 2023

Refreshing banking experience

The app is easy to use with a modern, quirky feel. The round up feature/account gives shopping added interest. Reviewed on: 16th March 2023

Excellent current account

A bank account that rewards you for having coffee with friends...regularly! Reviewed on: 16th March 2023

Good customer service when I compare this bank with Lloyds bank

I like this bank. It’s easy to transfer money. I have a very bad experience from the customer service from Lloyds bank. When I transferred money from Lloyds bank, the customer service staff from the phone asked me the purpose. I told her I transferred the money to another bank under the same name of myself. I told her I didn’t want to tell you, it was my personal decision and the most important thing was the transfer was under the same name. She then treat me like a thief and lock my account. What a bad service from Lloyds bank! Reviewed on: 16th March 2023

Excellent bank

Chase is a great bank, rewards that make sense and round up on my purchases mean I’m saving without even really noticing. Reviewed on: 16th March 2023

Excellent service

Great experiance, excellent service Reviewed on: 16th March 2023

Excellent

What a great bank, helpful customer service, Great rewards brilliant app. Reviewed on: 16th March 2023

As close to perfect as an online bank can be

I've had zero issues. £300 in cash back and when scammed, I reported it, then assumed I'd hear no more. A week later, I get a call from chase, telling me they've been investigating it. Later that day, another phone call from the same person to say I was getting my money back. Keeping the same contact to deal with issues is a nice touch and Amy was friendly, efficient and knowledgeable. Reviewed on: 16th March 2023

Great bank not had any problems

I enjoy using chase bank for my day to day bank. I have moved banks to be with Chase. The only thing is they don’t do joint accounts which is there only let down. Reviewed on: 16th March 2023

No fuss. Simple. With interest

Easy app. Good service , and nonsense Reviewed on: 16th March 2023

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