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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Brilliant bank and easy to use app

Customer service helpful and speedy through online chat Unbelievable offers to new customers and its great they keep adding new features Reviewed on: 16th March 2023

App easy to use

You are notified every time you spend on your debit card which I think is important as you know instantly if someone has accessed your account Reviewed on: 16th March 2023

Innovative

Nee ideas. Good service too. What more can I say. Reviewed on: 16th March 2023

My go to bank.

Excellent Service. Love the ease of use and ability to earn cashback Reviewed on: 16th March 2023

Fabulous bank

Really versatile banking ! Absolutely love its flexibility to use all over the world! Highly recommend! Reviewed on: 16th March 2023

So convenient

Chase were my first experience of mobile telephone banking. The Chase app is so easy to use, I love it! Reviewed on: 16th March 2023

Refreshing banking experience

The app is easy to use with a modern, quirky feel. The round up feature/account gives shopping added interest. Reviewed on: 16th March 2023

Excellent current account

A bank account that rewards you for having coffee with friends...regularly! Reviewed on: 16th March 2023

Good customer service when I compare this bank with Lloyds bank

I like this bank. It’s easy to transfer money. I have a very bad experience from the customer service from Lloyds bank. When I transferred money from Lloyds bank, the customer service staff from the phone asked me the purpose. I told her I transferred the money to another bank under the same name of myself. I told her I didn’t want to tell you, it was my personal decision and the most important thing was the transfer was under the same name. She then treat me like a thief and lock my account. What a bad service from Lloyds bank! Reviewed on: 16th March 2023

Excellent bank

Chase is a great bank, rewards that make sense and round up on my purchases mean I’m saving without even really noticing. Reviewed on: 16th March 2023

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