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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Excellent service

Great experiance, excellent service Reviewed on: 16th March 2023

Excellent

What a great bank, helpful customer service, Great rewards brilliant app. Reviewed on: 16th March 2023

As close to perfect as an online bank can be

I've had zero issues. £300 in cash back and when scammed, I reported it, then assumed I'd hear no more. A week later, I get a call from chase, telling me they've been investigating it. Later that day, another phone call from the same person to say I was getting my money back. Keeping the same contact to deal with issues is a nice touch and Amy was friendly, efficient and knowledgeable. Reviewed on: 16th March 2023

Great bank not had any problems

I enjoy using chase bank for my day to day bank. I have moved banks to be with Chase. The only thing is they don’t do joint accounts which is there only let down. Reviewed on: 16th March 2023

No fuss. Simple. With interest

Easy app. Good service , and nonsense Reviewed on: 16th March 2023

Easy to use

I was dubious at an online bank but my experience has been excellent. Reviewed on: 16th March 2023

Great for travel, clarity and rewards.

Wonderful: the app is clear, easy and efficient. Plus the cashback is dreamy at these hard times Reviewed on: 16th March 2023

Great Bank

Great Banking App with clear information regarding accounts and interest rates. Reviewed on: 16th March 2023

Fantastic bank

Fantastic bank, great interest rates, easy to use app. Can not find fault with Chase Reviewed on: 16th March 2023

Easy hassle free banking

Easily opened an account, great perks and access to my money as and when I need it on the easily navigated app. Well done chase, keep up the good work. Reviewed on: 16th March 2023

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