Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

View other Chase Bank products

4.94

Based on 48,985 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Not quite what it used to be

Having been with Chase for a few years now, the benefits for its customers have slowly chipped away making it a less competitive offering. The restrictions on cash back criteria, and the complete removal of interest rates on current accounts mean my only initiative to stay is the admin task of switching to another provider. Reviewed on: 12th June 2025

Great current account powered by fantastic banking app.

Great current account powered by fantastic banking app. Excellent bank and great to see them doing so well in UK Reviewed on: 12th June 2025

Banking made simple

Every thing is so easy to navigate Reviewed on: 12th June 2025

It is easy to bank with them and they offer cashback...

It is easy to bank with them and they offer cashback which is really good. Reviewed on: 12th June 2025

Chase app perfection

The Chase app is slick and covers all needs Reviewed on: 12th June 2025

I have been consistently delighted by my Chase bank...

I have been consistently delighted by my Chase bank account. It works very well and the customer service staff are always very helpful and are available 24/7 Reviewed on: 12th June 2025

good bank just not provide credit card how they prom...

good bank just not provide credit card how they promise i have excelent credit and i cant get credit card Reviewed on: 25th May 2025

Great bank, have taken the hassle out of banking!

Great bank, have thought through the nitty gritty of banking and taken out all the hassles, they clearly understand their customers and their needs. They're forward thinking and I've recommended them to a few friends and family. Reviewed on: 20th May 2025

Terrible customer service.

Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a resolution. Agents don’t look at the history and request to repeat yourself. Reviewed on: 14th May 2025

Great service for current account

Great service for current account Reviewed on: 10th May 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Zopa 4.93 from 6572 reviews
Graduate Current Account
from Bank of Ireland 0.00 from 0 reviews
Current Account
from Cynergy Bank 4.50 from 15 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 49 reviews
Credit card
from Chase Bank 4.94 from 379 reviews
Savings
from Chase Bank 4.94 from 23014 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub