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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Great product when it launched, not so good now

This was a great product when it started because the debit card gave 1% cashback on the vast majority of spending, but recently they restricted the cashback to supermarkets, fuel, and travel, so this is a serious loss. Reviewed on: 21st April 2025

Choose Chase

Easy to operate .I am not very good at online banking but have found my experience thus far very easy Reviewed on: 21st April 2025

It’s just amazing i have never had a better bank acc...

It’s just amazing i have never had a better bank account Reviewed on: 21st April 2025

Quick, clear, helpful, great banking!

I went online to find a bank that didn’t charge for oversees purchases. A friend had recommended Chase, and a well known online money advisor also recommended Chase. Within minutes I had a current account and in days my card had arrived. The App is great and the messages sent helpful and not too many. whilst on holiday I could keep track of my spending easily. And the introductory boosted interest rate on the savings account is excellent. I’ve started using this for my saving account now. All round I'm delighted with my experience with Chase. Reviewed on: 21st April 2025

My backup account

Chase is my go-to bank for my daily spending and it gives me 1% cash back on every purchase. Reviewed on: 20th April 2025

Fantastic product and onboarding service.

Fantastic product and onboarding service. Reviewed on: 20th April 2025

So easy & quick to set up an account.

So easy & quick to set up an account. Reviewed on: 19th April 2025

Fab app, simple to set up account

Fab app, simple to set up account, easy to message in chat, Great for tracking everything Reviewed on: 19th April 2025

5 star treatment

easy to understand and friendly service great communication from the chase team you get the feeling that they really care 5 star treatment Reviewed on: 19th April 2025

great app, even better customer service

great app, even better customer service Reviewed on: 19th April 2025

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