Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great service and product and rates

5
Great service and product and rates Reviewed on: 6th March 2025

Very easy to set up and manage account

5
Very easy to set up and manage account Reviewed on: 17th April 2025

Excellent service, speed of opening and ease of use.

5
Excellent service, speed of opening and ease of use. Reviewed on: 17th April 2025

Good interest rate , easy to use .

5
Good interest rate , easy to use . Switched banks , easy to set up and had better features , helps me save . Reviewed on: 17th April 2025

Amazing bank, their services are consistently very i...

5
Amazing bank, their services are consistently very impressive and never fail to supersede my expectations. Reviewed on: 17th April 2025

Chase is a wonderful bank; their security measures p...

5
Chase is a wonderful bank; their security measures promptly prevented unauthorized use of my payment card, thereby protecting my funds. I contacted Chase that day, and they provided details of the date and time the card was attempted to be used. I also appreciate the user-friendly app and its excellent points system. Reviewed on: 17th April 2025

I haven’t had the card very long but so far so good.

5
I haven’t had the card for very long but so far so good, no issues at all. It’s great because feel more in control of what I’m spending. Reviewed on: 17th April 2025

Abroad .

5
Fantastic card Abroad just use as normal debt card. Works a treat. Reviewed on: 17th April 2025

I’ve Smooth, Reliable and Rewarding

5
I’ve had a great experience using Chase Bank’s current account. The app is intuitive, easy to use, and very reliable. Customer service is responsive and helpful, and the cashback rewards make it even better. I would definitely recommend it to anyone looking for a modern, efficient banking experience. Reviewed on: 17th April 2025

I have been using chase for about 2 months now and i...

5
I have been using chase for about 2 months now and it has been really easy and acessible although the customer service hasn't been the best. Reviewed on: 17th April 2025

Very easy to open account excellent communications t...

5
Very easy to open account excellent communications to assist and answer any questions. Reviewed on: 17th April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23002 reviews
    Chase Bank
    View all products