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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson
Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023
Fillisa 's avatar
Fillisa

Excellent customer service

5
Whenever I’ve had a question or query, customer service is excellent Reviewed on: 16th February 2026
Clare Francis's avatar
Clare Francis

Banking just made easy!

5
Banking just made easy! It's so easy to manage funds in separate saving accounts making saving for a holiday or just a rainy day a breeze. From setting up regular payments is easy. Everything is a touch through the intuitive App making this an everyday account for exceptional people. Reviewed on: 16th February 2026
Alistair Place's avatar
Alistair Place

Customer service is excellent, friendly and professi...

5
Customer service is excellent, friendly and professional. Reviewed on: 16th February 2026
Lynn R's avatar
Lynn R

Excellent customer service

5
Excellent customer service, security features are good and easy to use app Reviewed on: 16th February 2026
Wilkesy3's avatar
Wilkesy3

Geordie Steve simply recommends it.

5
Nothing to complain about, ever. Web site is so user obvious. Transferring money from elsewhere to Chase is trivial and very fast. Couldn't really do without it. I travel a fair bit, foreign currency payments are no-fee simplicity. Reviewed on: 16th February 2026
Steven W's avatar
Steven W

Great service, fantastic app, minimal charges - ev...

5
Great service, fantastic app, minimal charges - everything you want from your bank Reviewed on: 16th February 2026
Clair's avatar
Clair

Love Chase!

5
Love Chase! Great for savings and current accounts. Reviewed on: 16th February 2026
Ashleigh C's avatar
Ashleigh C

Great experience

5
Been using Chase for a few years now, great experience would recommend. Handle scammers really well too. Reviewed on: 16th February 2026
Hayley J's avatar
Hayley J

Easy to use app with 1% cash back but not on all spe...

5
Easy to use app with 1% cash back but not on all spending unfortunately Reviewed on: 16th February 2026
Martin Grisley's avatar
Martin Grisley

As an app only bank this seems to work extremely wel...

5
As an app only bank this seems to work extremely well, always quick to action requests and customer service has always been excellent. Reviewed on: 16th February 2026
Linda C's avatar
Linda C

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