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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Join Chase

Easy to set up & manage from the app Reviewed on: 17th April 2025

So I started using monzo app before chase.

So I started using monzo app before chase..when I know about chase i immediately download and started using this bank. First as a international student my transportation costs me who much I always use my main card for transportation or grocery but when I know chase gives the credit I start using this and start earning 15 pound a month which is legit Reviewed on: 17th April 2025

Must have

Easy to use. Hassle free great benefits. Nothing is a problem Reviewed on: 17th April 2025

Transparency is key , I like the simplicity of the...

Transparency is key , I like the simplicity of the App Reviewed on: 17th April 2025

Chase Bank are in a league of their own.

Transferred form Starling Bank. Onboarding was easy and quick, the app is excellent and the benefits are tremendous. Reviewed on: 17th April 2025

Client onboarding made very simple - flawless!!

Having sampled a couple of other "non-branch" online banks in the last few years, I was somewhat sceptical about the possible user experience if I should open an account with Chase. The publicity sounded like a lot of media bluster! However, I was definitely not disappointed with my decision to open an account with Chase. When I say that it was slick and well thought out new account opening process, I might be understating my overall satisfaction levels! I was very very happy with the well thought out client onboarding technology. The process was flawless and I began my relationship with Chase on a very positive footing. Well done to everyone behind the scenes at Chase who made this happen - 5 stars!! Reviewed on: 17th April 2025

Excellent experience so far .

Excellent experience so far . Time will tell but the speed of transfer is amazing. Reviewed on: 17th April 2025

It's been great I'm glad I made the change

It's been great I'm glad I made the change Reviewed on: 17th April 2025

New member- how refreshing

Recently joined Chase and have found them to provide an excellent and simple service. Much better than my previous banking establishment. Easier to understand and operate. Reviewed on: 17th April 2025

Easy setup and running.

Easy setup and running. Great experiance all the way through. Reviewed on: 17th April 2025

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