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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

83% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Best banking experience, Simplicity and availability!

Best banking experience, so simply and so easy i did my research into all the banks and i specifically chose chase because of their customer service experience and how easy it is to navigate through their systems. I love it and i am happy i am a chase member. They give amazing interest rates and have so many options and features available for customers. When i want to get into contact with chase all i have to do is call and someone is always on the other end of the line no matter what time it is. I left my nationwide and my monzo and only rely on chase and it has been such an easy move and i have not regretted it once. Will definitely stay with chase and recommend chase to anyone i can because they do their job right and i am very satisfied. They genuinely deserve the award. Reviewed on: 17th April 2025

Excellent app

The app is so good for doing pretty much anything and everything is instant. If you need help the online chat works well. My only gripe is the lowering of the interest rate along with reducing the cash back T&Cs Reviewed on: 17th April 2025

you will not be disappointed

It was so simple to open and you don’t pay international transfers which is why I opened the account. You also get cash back for shopping up to £15 a month which is brilliant in these hard times. They also give you a boosted interest rate on your savings account for 6 months. Which is very nice. I would recommend Reviewed on: 17th April 2025

Awesomes

Great service always brilliant and good saving opportunities Reviewed on: 17th April 2025

So far extremely helpful services quick response

So far extremely helpful services quick response Reviewed on: 17th April 2025

All my experience with the bank have been extremely...

All my experience with the bank have been extremely positive and helpful Reviewed on: 17th April 2025

Fabulous and amazing and wonderful and amazing and v...

Fabulous and amazing and wonderful and amazing and very nice app to use Reviewed on: 17th April 2025

Good Bank account to have

Straight forward and easy to apply to open an account Reviewed on: 17th April 2025

Easy to set up and helpful when travelling abroad

Easy to set up and helpful when travelling abroad Reviewed on: 17th April 2025

Super Easy Bank Account

I applied online for a debit account on a Sunday 2 Days later on the Tuesday my card arrived. Updates to both my account and it's movements are prompt. Wish I has opened this account sooner. Reviewed on: 17th April 2025

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