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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Been able to use my card abroad with no transaction...

Been able to use my card abroad with no transaction fees unlike my old bank. Nice that I get cash back on my supermarkets shops too. Reviewed on: 17th April 2025

I signed up to use the card on my holidays and had n...

I signed up to use the card on my holidays and had no problems using the card. Reviewed on: 17th April 2025

The card having no digits

The card having no digits is the reason I changed, and Chase is a modern bank for the ways the internet has changed how we bank. Reviewed on: 17th April 2025

Chance was very easy to set up and join as well as o...

Chance was very easy to set up and join as well as opening up current account for different reasons you’d like. It has a very clear app and I like the opportunities it provides customers such as investing money options. Reviewed on: 17th April 2025

A very good bank with great interest rates.

A very good bank with great interest rates. It’s really useful that the card can be used abroad with no fees too. Reviewed on: 17th April 2025

New to online banking very straightforward and simple

New to online banking very straightforward and simple Reviewed on: 17th April 2025

Everything is so straight forward

Everything is so straight forward Reviewed on: 17th April 2025

Amazingly good

Excellent banking compare to other bank. Very excited when I joined. Costumer service is superb. I really like it. Reviewed on: 17th April 2025

I am a new customer and it was recommended to me by...

I am a new customer and it was recommended to me by my colleague. I am happy with the service I have received so far. Reviewed on: 17th April 2025

Best high street bank app

I’m a fairly new user. The sign up was easy, and the app is by far the most intuitive out of any bank I have used. This makes it easy to keep track of my spending and gives me peace of mind that if something did go wrong I could easily take whatever steps I needed too. Reviewed on: 17th April 2025

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