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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

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4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I have been using chase for about 2 months now and i...

I have been using chase for about 2 months now and it has been really easy and acessible although the customer service hasn't been the best. Reviewed on: 17th April 2025

Very easy to open account excellent communications t...

Very easy to open account excellent communications to assist and answer any questions. Reviewed on: 17th April 2025

Join Chase

Easy to set up & manage from the app Reviewed on: 17th April 2025

So I started using monzo app before chase.

So I started using monzo app before chase..when I know about chase i immediately download and started using this bank. First as a international student my transportation costs me who much I always use my main card for transportation or grocery but when I know chase gives the credit I start using this and start earning 15 pound a month which is legit Reviewed on: 17th April 2025

Must have

Easy to use. Hassle free great benefits. Nothing is a problem Reviewed on: 17th April 2025

Transparency is key , I like the simplicity of the...

Transparency is key , I like the simplicity of the App Reviewed on: 17th April 2025

Chase Bank are in a league of their own.

Transferred form Starling Bank. Onboarding was easy and quick, the app is excellent and the benefits are tremendous. Reviewed on: 17th April 2025

Client onboarding made very simple - flawless!!

Having sampled a couple of other "non-branch" online banks in the last few years, I was somewhat sceptical about the possible user experience if I should open an account with Chase. The publicity sounded like a lot of media bluster! However, I was definitely not disappointed with my decision to open an account with Chase. When I say that it was slick and well thought out new account opening process, I might be understating my overall satisfaction levels! I was very very happy with the well thought out client onboarding technology. The process was flawless and I began my relationship with Chase on a very positive footing. Well done to everyone behind the scenes at Chase who made this happen - 5 stars!! Reviewed on: 17th April 2025

Excellent experience so far .

Excellent experience so far . Time will tell but the speed of transfer is amazing. Reviewed on: 17th April 2025

It's been great I'm glad I made the change

It's been great I'm glad I made the change Reviewed on: 17th April 2025

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