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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Chase Makes Everyday Spending Easy

I use my Chase account for everyday stuff-it’s pretty great. I get cashback on all my spending, and their app makes it super easy to keep track of everything. Overall, really happy with their service. Reviewed on: 17th April 2025

Yes it's fine ok

Yes it's fine ok not used my card yet Reviewed on: 17th April 2025

Extremely easy to set up & use.

Extremely easy to set up & use. Any problems they are at the end of a phone call Reviewed on: 17th April 2025

Chase support

Every time I have a problem I talk to the chase support team always so friendly and can assist me through the whole process so for that I would recommend them to friends or family as they are a great bank to be with. Reviewed on: 17th April 2025

Needed a new account - easy to set up -...

Needed a new account - easy to set up - app works well Reviewed on: 17th April 2025

Top bank

easy to use, v good information service Reviewed on: 17th April 2025

Straightforward to set up and easy to navigate app

Very easy and straightforward to set up new account. Clear and easy to navigate app. Useful alerts on money in and out of account. Reviewed on: 17th April 2025

The best bank I have ever been with, not only can yo...

The best bank I have ever been with, not only can you earn cash back on every day purchases but can also save money. Excellent. Reviewed on: 17th April 2025

Fantastic bank recommendation to any body

Fantastic bank recommendation to any body Reviewed on: 17th April 2025

Very prompt and efficient service .

Very prompt and efficient service . No time wasted Reviewed on: 17th April 2025

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