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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48983 reviews)

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4.94

Based on 48,983 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Account has some good features and app is easy to use. Account has some good features and app is easy to use. Would recommend to anyone. Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48983)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Very easy to use a really reliable app

Very easy to use a really reliable app Reviewed on: 17th April 2025

Very good experience.

Easy to open the account with good reward. Very good saving account and round up account connected with spending account. Easy to manage them as well. Excellent customer service, polite, patient and efficient help. Highly recommend Chase. Reviewed on: 17th April 2025

App is very clear and easy to use.

App is very clear and easy to use. Once had to contact support and found them very responsive and knowledgable. Reviewed on: 17th April 2025

Awesome banking awesome customer services

Awesome banking awesome customer services Reviewed on: 17th April 2025

Really love the app, such a streamlined service

Really love the app, such a streamlined service Reviewed on: 17th April 2025

Excellent customer service Prompt reaction.

Excellent customer service Prompt reaction. Reviewed on: 17th April 2025

Very straightforward to set up.

Very straightforward to set up. App has good navigation. Good rates of interest on accompanying savings accounts and it is easy to move money between them. Reviewed on: 17th April 2025

Been plain and simple without fuss.

Been plain and simple without fuss. Reviewed on: 17th April 2025

Easy to set up and use the account.

Easy to set up and use the account. Flexibility of the account is brilliant and cash withdrawals abroad are free and with a good exchange rate. Reviewed on: 17th April 2025

Efficient, Rewarding, and User-Friendly Banking

I’ve been using Chase Bank’s current account for several months now, and overall, the experience has been very positive. The app is user-friendly, and transactions are processed quickly. I especially appreciate the cashback offers and the real-time notifications, which help me stay on top of my spending. Customer service has been responsive and helpful whenever I’ve had a question. It’s also great not having to worry about monthly fees. Reviewed on: 17th April 2025

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