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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

90% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Awesome banking awesome customer services

Awesome banking awesome customer services Reviewed on: 17th April 2025

Really love the app, such a streamlined service

Really love the app, such a streamlined service Reviewed on: 17th April 2025

Excellent customer service Prompt reaction.

Excellent customer service Prompt reaction. Reviewed on: 17th April 2025

Very straightforward to set up.

Very straightforward to set up. App has good navigation. Good rates of interest on accompanying savings accounts and it is easy to move money between them. Reviewed on: 17th April 2025

Been plain and simple without fuss.

Been plain and simple without fuss. Reviewed on: 17th April 2025

Easy to set up and use the account.

Easy to set up and use the account. Flexibility of the account is brilliant and cash withdrawals abroad are free and with a good exchange rate. Reviewed on: 17th April 2025

Efficient, Rewarding, and User-Friendly Banking

I’ve been using Chase Bank’s current account for several months now, and overall, the experience has been very positive. The app is user-friendly, and transactions are processed quickly. I especially appreciate the cashback offers and the real-time notifications, which help me stay on top of my spending. Customer service has been responsive and helpful whenever I’ve had a question. It’s also great not having to worry about monthly fees. Reviewed on: 17th April 2025

Easy to understand current account!

Easy to understand current account! The app experience is quite decent and the flows are smooth across the functionalities. Roundup and additional savings on that is quite impressive as well. Reviewed on: 17th April 2025

Extremely helpful

Extremely helpful when setting up my account Reviewed on: 17th April 2025

Brilliant bank.

Brilliant bank.absolutely fantastic Reviewed on: 17th April 2025

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