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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

ideal start, opened last month great app

ideal start, opened last month great app Reviewed on: 17th April 2025

Very happy with how easy it was to set up and use th...

Very happy with how easy it was to set up and use the accounts, the rounding up and cash back are great features Reviewed on: 17th April 2025

App is so easy to use.

App is so easy to use. Able to schedule payment in advance easily Reviewed on: 17th April 2025

I like chase because it gives me 1% cash back on my...

I like chase because it gives me 1% cash back on my daily spending. It has message and phone to speak to on the app if I need help on anything 24/7 which is much better then going to branch. Reviewed on: 17th April 2025

Super experience, nice application easy to use the...

Super experience, nice application easy to use the application and easy to send money to different ppl Reviewed on: 17th April 2025

Easy to set up.

Easy to set up. No experience of customer service yet ! Reviewed on: 17th April 2025

Never had an issue always up to date and ahead of th...

Never had an issue always up to date and ahead of the competition Reviewed on: 17th April 2025

Great service!

Great service! I have never had an issue with Chase. Their technology is first rate! Reviewed on: 17th April 2025

Reliable, Quick and Safe

I’ve had a great experience with Chase Bank. Their customer service is friendly and helpful, both in-branch and over the phone. The mobile app is easy to use and packed with useful features like mobile check deposit and real-time alerts. I also appreciate the wide availability of ATMs and branches. Overall, Chase makes banking convenient and reliable. Reviewed on: 17th April 2025

Chase have changed my outlook on how a current accou...

Chase have changed my outlook on how a current account should work. Reviewed on: 17th April 2025

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