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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Easy to use.

Easy to use. No problems. Excellent App. Reviewed on: 7th March 2025

Great bank for saving and travelling

I like the round up, pennies and rewards features provided by chase bank. It helps me to save money without realising. I also like how easy it was to use my card in different countries tires around the world without incurring extra charges. Reviewed on: 7th March 2025

Easy and great to use

Easy to setup, easy to use day to day, and a great deals. The automatic round up feature and savings are also great. Reviewed on: 7th March 2025

Very fast in responding to queries.

Very fast in responding to queries. Reviewed on: 7th March 2025

Thanks, but it's time to move on now

I've been with Chase several years as they've always been a market leader, but they've now downgraded the benefits (cashback and interest rates) to the point where I will be looking for a better account now Reviewed on: 7th March 2025

I have been customre for a while now and it's safe t...

I have been customre for a while now and it's safe to say it's easy to operat and so far no complications when dealing with changes to account. Reviewed on: 7th March 2025

Customer service is BRILLIANT!

Customer service is BRILLIANT!!! Very safe account to use and notifications of account use is straight away. Very happy customer Reviewed on: 7th March 2025

Since opening my account I have found managing my mo...

Since opening my account I have found managing my money so much easier. it’s simple to set up savings pots, there’s a roundup feature and they have a good interest rate and it’s nice to be rewarded with cashback on spending too. Reviewed on: 7th March 2025

1% cashback on purchases, up to £15 per month

1% cashback on purchases, up to £15 per month Reviewed on: 7th March 2025

Such as easy app to navigate unlike Monzo.

Such as easy app to navigate unlike Monzo. Always available, great notification Reviewed on: 6th March 2025

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