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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

92% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Cuts on Cashback Offer.

I have been a Chase Bank customer for about two years and it was an amazing Current Account to have which set it out so different from other current accounts with great offers like the cashback offers when shopping etc. But since it has cut its cashback offers on the current account it is just the same as other current accounts. It could have kept some of the offers like all shopping and eating out as part of the cashback offer with cutting the shopping abroad but too drastic a cut in offers. Still a good bank account to have for use when travelling abroad. I would have given Chases Bank Current account higher ratings and would have recommended it to friends and family a mark of ten but not due to cuts in cashback offer. Reviewed on: 8th March 2025

I would highly recommend Chase.

Chase is great for saving money and getting cashback on debit card purchases Reviewed on: 8th March 2025

Unwelcome Changes Afoot

Initially, I was really impressed with the Chase Current Account, however, the recent announced changes to their saver interest rate and cashback are making me think twice about keeping my account. This is a shame because Chase was my go to bank for spending but I think I will switch elsewhere. Reviewed on: 8th March 2025

Its' really great.

Its' really great. It has the modern design on the cards. Chase doesn't just follow the traditional way. They digitalized and designed new, modern and convenient ways for customers. Reviewed on: 8th March 2025

Love Chase

Love the Chase app, allowing me to keep an eye on the state of my current account finances and letting me know what is spent on the card almost immediately it is spent. Other communications are timely and good, Chase card is my go-to when travelling abroad, unlike other cards I've used, the exchange rate is fair and transparent Reviewed on: 8th March 2025

Very happy with my chase bank account, excellent cas...

Very happy with my chase bank account, excellent cash back offers and very easy to manage on the app. Reviewed on: 8th March 2025

Best Online Bank

I opened up a Chase account a year ago or so and had minor problems with my finances, their customer service team was outstanding, done what they could and the best part about the bank, even if it’s all online, I got £130 in rewards for everyday spending. Couldn’t fault them whatsoever Reviewed on: 7th March 2025

Best current account I've used

Everything you need from a current account, plus 1% cashback on purchases. What else can I ask for? Reviewed on: 7th March 2025

Good customer service

Excellent customer services the staff responded to all queries in good manner and the staff resolved and sorted any problems with the account about debits and credits , they speak clearly and also gave consideration about the speed of the conversation and take time to explain all matters with good manners Reviewed on: 7th March 2025

Easy to use app and website.

Easy to use app and website. Great for using abroad! Great cashback offers. Reviewed on: 7th March 2025

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