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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

EXCELLENT CHASE

Very easy to set up and use. So good to be able to use abroad as no currency really needed in advance Reviewed on: 10th March 2025

Happy customer

Great to use in the UK and abroad for spending and cash withdrawals with good exchange rates. Cashback is a bonus, although as that will be changing in April, not so sure it will be as good. Anytime I have needed to contact customer services they have been responsive and helpful. Overall a good product. App is easy to use and I like that additional notes can be added to transfers for a memory jog. Reviewed on: 10th March 2025

Chase Bank is great

I've been using the Chase UK current account for a while now, and I must say, it’s been excellent. The mobile app is incredibly intuitive, making it effortless to manage my finances on the go. The 1% cashback on everyday spending is a fantastic perk, and the round-up savings feature is a great way to build up savings without even thinking about it. I also really appreciate the top-notch customer service – responses are always prompt and helpful. The fact that there are no fees on foreign transactions is a huge bonus, especially for travel. Overall, Chase UK provides a seamless and rewarding banking experience, and I’d highly recommend it to anyone looking for a modern and reliable current account. Reviewed on: 9th March 2025

Really good conversion rates and no fees

Really good conversion rates and no fees Reviewed on: 9th March 2025

Great bank

Great bank, no major issues apart from slow support at times. Reviewed on: 9th March 2025

Excellent response times and easy to understand app

Excellent response times and easy to understand app Reviewed on: 9th March 2025

I love Chase's range of incentives that rewards spen...

I love Chase's range of incentives that rewards spending, such as high interest rates and round up features, as well as the ease of use of their app. Reviewed on: 9th March 2025

From start to finish hassle free.

From start to finish hassle free. Reviewed on: 9th March 2025

Works so easily.

Works so easily. No worries. Everything to see so easily Reviewed on: 9th March 2025

Good cashback

Easy to set up, easy to get cashback. Reviewed on: 8th March 2025

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