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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Really happy with all aspects re chase

Really happy and impressed with all aspects re accounts and customer relations when need to contact the team by phone or email excellent and very easy app to navigate Reviewed on: 16th February 2026

Great app, very user-friendly.

Great app, very user-friendly. Easy to navigate, no-jargon and fast. Reviewed on: 16th February 2026

First Class Provider

I was unsure whether to use Chase but they have proven to be a First Class Provider, I have already recommended to my son Reviewed on: 16th February 2026

the app is easy to use and versatile for managing my...

the app is easy to use and versatile for managing my finances. Reviewed on: 16th February 2026

Good savings account and easy to use app

Good savings account and easy to use app Reviewed on: 16th February 2026

The service provided by Chase Bank is exceptional

The service provided by Chase Bank is exceptional Reviewed on: 16th February 2026

Good app and clear instructions.

Good app and clear instructions. I got a promo and it worked as expected. I went into negative but i had more money in my savings and they gave me grace. Reviewed on: 16th February 2026

Good easy to use app.

Good easy to use app. Good interests rates and cash back Reviewed on: 16th February 2026

A recent convert to the Chase Bank Current Account

I joined Chase in summer 2025 ready for a long holiday we were taking, chosen because withdrawals abroad are without a fee. For the first time I had a banking app on my phone. The experience was fantastic…so easy to manage and to move money between this account, a savings account and credit card. I knew the amount in sterling of any transaction aalmost immediately which made it very easy to budget. The added bonus is the round up savings linked to the account. On our return I have continued to value the ease of use and speedy feedback. Reviewed on: 16th February 2026

Safety first!

I feel very safe with Chase banking Reviewed on: 16th February 2026

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