Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

5
The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Best bank ever!!

5
Best bank ever. The aer for the savings, customer service, security! Simply the best Reviewed on: 4th March 2025

Customer service is always readily available.

5
Customer service is always readily available. Using this card abroad is hassle free. And the flexibility of creating additional saving accounts is seamless. Reviewed on: 4th March 2025

New account

5
So easy to open account. Helpful to what to do. so easy to open the account , what was needed and clean Reviewed on: 4th March 2025

Return on spending t i don’t mind us...

5
Return on spending is a great touch, i don’t mind using it as im earning Reviewed on: 4th March 2025

The best bank for current account and savings, all o...

5
The best bank for current account and savings, all online information is always up to date Reviewed on: 4th March 2025

New customer

5
New customer but the whole process was easy and the app is very clear Reviewed on: 4th March 2025

Great service

5
Great service, just a shame that interest rates are cut quickly. Reviewed on: 4th March 2025

Very transparent and great value

5
The app is very simple and easy to use. Very transparent and great value. The cashback scheme is best in the business and the conditions required are very clear. Also includes fair and low cost FX transactions. I like the round ups that are available too with the high interest savnig rate! Reviewed on: 4th March 2025

Fantastic customer service and a great banking exper...

5
Fantastic customer service and a great banking experience Reviewed on: 4th March 2025

Love the app.

5
Love the app. Easy to use. And transfer money between the accounts. Round up is excellent Reviewed on: 4th March 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23003 reviews
    Chase Bank
    View all products