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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,984 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank Always a quick efficient reply to any questions asked Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Trusted & Easy to navigate

Chase has offered me an easy way to get cashback and utilise the round up feature which I then transfer to current and other savings accounts and a very user friendly app. Reviewed on: 5th March 2025

Gives as good a service as is available in the...

Gives as good a service as is available in the market Reviewed on: 5th March 2025

Good interest rates, Good app and easy to move money

Good interest rates, Good app and easy to move money Reviewed on: 5th March 2025

The best, customer focused bank.

I am kept up to date with items that relates to me, not bombarded by marketing emails. I receive interest on my current account and a better than average interest rate on my savings. I have only been in touch with customer service once and my query was resolved effectively. Reviewed on: 5th March 2025

Quick response

When I had a problem I had a quick response from Chase and it was soon resolved Reviewed on: 5th March 2025

I have loved being a part of chase bank.

I have loved being a part of chase bank. I love the cash back and the ability to do round up! I've saved a lot of money doing this. Also, the staff on chat are really friendly and easy to understand. When I needed to change my name they did so quickly and kept in communication with me. The banking app is easy to use and money transfers quickly. Reviewed on: 5th March 2025

Good Follow Up

In case of any query, the customer service has good follow up. Reviewed on: 5th March 2025

Great bank account

I like the 1% cash back on most of my spending and the linked round-up savings. I also found it useful to have free overseas spending while on holiday. There have been very few problems with my bank account so I have rarely contacted the customer service team, but when I did they were well informed and happy to explain things and deal with issues quickly. Reviewed on: 5th March 2025

Is very good for getting cash back

Is very good for getting cash back Reviewed on: 5th March 2025

Efficient services always provided.

Efficient services always provided. Absolutely love the fact, there are no fees on international transactions. Also attractive savings rates Reviewed on: 5th March 2025

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