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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

They're the only bank that I know of who offer cash...

They're the only bank that I know of who offer cash back on debit card spending and the cash back is better than Amex! Reviewed on: 4th March 2025

User friendly

I use my Chase card abroad, when I visit USA. The currency excvhange is seamless. My account was easy to set-up and is easy to manage. I'd recommend having a Chase account. Reviewed on: 4th March 2025

Poor offers

Offers on merchants have turned into absolute garbage lately. Reviewed on: 4th March 2025

Terrible bank, blocked my account for no reason, age...

Terrible bank, blocked my account for no reason, agents don’t have a clue Reviewed on: 4th March 2025

Reliable service and good app.

Reliable service and good app. Love the great exchange rate. Reviewed on: 4th March 2025

Pleased with the service you provide

Pleased with the service you provide Reviewed on: 4th March 2025

Always friendly and helpful and go out of their way...

Always friendly and helpful and go out of their way to help as efficiently and as quickly as possible Reviewed on: 4th March 2025

Excellent bank

Excellent app. Excellent customer services when required. Very easy to use Reviewed on: 4th March 2025

Love the 1% back and very easy to use App.

Love the 1% back and very easy to use App. Savings rates are also very good and easy to transfer money from account to account. They offer investment opportunities too which you can take or leave. Reviewed on: 4th March 2025

I have both a current and savings accounts and have...

I have both a current and savings accounts and have been very happy with the service and support provided by their staff. Reviewed on: 4th March 2025

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