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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

So glad I joined Chase

I found the process from downloading the App to operating my current account very straightforward. I like that I'm earning cashback on everyday spending. I can also drip feed small amounts into savings by using the Round Up option. Reviewed on: 3rd March 2025

Chase are clear and simple in their comms - their ba...

Chase are clear and simple in their comms - their banking app is straightforward and clear. Transactions show up quickly it’s easy to transfer and make payments. It is excellent when overseas with no charges and transactions showing almost immediately Reviewed on: 3rd March 2025

Very good bank.

Very good bank. They are very helpful to their customers and put customers at the heart of whatever product they are offering. Reviewed on: 3rd March 2025

I am simply in love with this bank !

I am simply in love with this bank !! They are so good and take good care of their customers! Reviewed on: 3rd March 2025

The rewarding bank

Easy to use app. Pleasant staff you can get hold of and talk to in customer services. Confident in their security. Goals to improve your own review of your spend and savings with rewards across a range of activities. Reviewed on: 3rd March 2025

It has been an amazing journey so far, service is to...

It has been an amazing journey so far, service is top notch, easy interface Reviewed on: 3rd March 2025

Simplicity in an app

An app that is so simple to use and an account that makes purchasing abroad so simple and cost effective. Would highly recommend. The modern Current Account Reviewed on: 3rd March 2025

User friendly App

Best banking app, easy to access and use. Reviewed on: 3rd March 2025

happy Customer

Brilliant abd secure app. Easy to communicate with and competitive rates Reviewed on: 3rd March 2025

Fully functional and relevant to today.

Fully functional and relevant to today. Reviewed on: 3rd March 2025

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