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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Never had an Issue with Chase.

Never had an Issue with Chase. When I was hacked they handled it very well and also the bonus money scheme was a great thing Reviewed on: 3rd March 2025

Friendly, helpful staff.

Friendly, helpful staff. Trustful service. Brilliant experience. No fussy situation. Reviewed on: 3rd March 2025

2 years in, really helpful team and informative.

2 years in, really helpful team and informative. Rewards great too. Reviewed on: 3rd March 2025

App is very easy to use, and great features

The app is very easy to use, and they have great features like letting you pick your PIN for your debit card when you open the account, rather than getting one through the post which you then have to change. The cashback on debit card spending is good as it has (almost) no restrictions. The savings rates are good too. Reviewed on: 3rd March 2025

Exceptional Banking Experience with Chase

Since switching to Chase Bank, my experience has been nothing short of outstanding. From the seamless account setup to the intuitive mobile banking app, every aspect of their service has exceeded expectations. One of the standout features is their customer service – responsive, knowledgeable, and genuinely helpful. Whether it’s a quick question or a more complex financial matter, Chase representatives have always provided clear, efficient, and friendly support. Their rewards program and cashback benefits add real value to everyday spending, making banking with them not only convenient but also rewarding. The security features are top-notch, offering peace of mind with advanced fraud protection and instant transaction alerts. Overall, Chase Bank has transformed the way I manage my finances. The reliability, innovation, and customer-first approach make it the best banking decision I’ve made. Highly recommended! Reviewed on: 3rd March 2025

Very Efficient and Easy to use

only used a few times, but always found chase bank easy to use and very efficient with good rates of interest Reviewed on: 3rd March 2025

Phone stolen

Phone stolen on holiday chase easy to get in touch with and great help Reviewed on: 3rd March 2025

great easy banking app

Easy to use good saving insentive, great banking app Reviewed on: 3rd March 2025

Excellent secure and safe online account.

Excellent secure and safe online account. Offer some things others don’t. Fantastic customer service. Reviewed on: 3rd March 2025

Great online bank.

Very impressed with. Chase bank. Easy to contact if any problems and a very usable App. Lots of rewards and saving opportunities. Reviewed on: 3rd March 2025

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