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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Fully functional and relevant to today.

Fully functional and relevant to today. Reviewed on: 3rd March 2025

Never had an Issue with Chase.

Never had an Issue with Chase. When I was hacked they handled it very well and also the bonus money scheme was a great thing Reviewed on: 3rd March 2025

Friendly, helpful staff.

Friendly, helpful staff. Trustful service. Brilliant experience. No fussy situation. Reviewed on: 3rd March 2025

2 years in, really helpful team and informative.

2 years in, really helpful team and informative. Rewards great too. Reviewed on: 3rd March 2025

App is very easy to use, and great features

The app is very easy to use, and they have great features like letting you pick your PIN for your debit card when you open the account, rather than getting one through the post which you then have to change. The cashback on debit card spending is good as it has (almost) no restrictions. The savings rates are good too. Reviewed on: 3rd March 2025

Exceptional Banking Experience with Chase

Since switching to Chase Bank, my experience has been nothing short of outstanding. From the seamless account setup to the intuitive mobile banking app, every aspect of their service has exceeded expectations. One of the standout features is their customer service – responsive, knowledgeable, and genuinely helpful. Whether it’s a quick question or a more complex financial matter, Chase representatives have always provided clear, efficient, and friendly support. Their rewards program and cashback benefits add real value to everyday spending, making banking with them not only convenient but also rewarding. The security features are top-notch, offering peace of mind with advanced fraud protection and instant transaction alerts. Overall, Chase Bank has transformed the way I manage my finances. The reliability, innovation, and customer-first approach make it the best banking decision I’ve made. Highly recommended! Reviewed on: 3rd March 2025

Very Efficient and Easy to use

only used a few times, but always found chase bank easy to use and very efficient with good rates of interest Reviewed on: 3rd March 2025

Phone stolen

Phone stolen on holiday chase easy to get in touch with and great help Reviewed on: 3rd March 2025

great easy banking app

Easy to use good saving insentive, great banking app Reviewed on: 3rd March 2025

Excellent secure and safe online account.

Excellent secure and safe online account. Offer some things others don’t. Fantastic customer service. Reviewed on: 3rd March 2025

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