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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Seamless experience, easy to use, no issues whatsoever.

Seamless experience, easy to use, no issues whatsoever. I genuinely love Chase Reviewed on: 3rd March 2025

ACCOUNT INCIDENT Solving

I had an incident whereby hackers had entered account and removed Monies as well as my other British Bank Accounts These both Other Banks took 5 weeks from the day of advising problem to put right .Chase took less than 4 days ( after initial 1 phonecall) Reviewed on: 3rd March 2025

Easy to manage and excellent service

Easy to manage and excellent service Reviewed on: 3rd March 2025

Easy to use.

Easy to use. Cash back feature is brilliant. Reviewed on: 3rd March 2025

Easy to apply and use, fast payment.

Easy to apply and use, fast payment. Good APP. Reviewed on: 3rd March 2025

I honestly love chase bank.

I honestly love chase bank. They have brilliant service and they look after their customers. They also have amazing ways for savings and I wouldn't ask for anything better. Reviewed on: 3rd March 2025

A supplier failed to provide the goods then stopped...

A supplier failed to provide the goods then stopped communicating Chase bank stepped in with a refund while investigating. Reviewed on: 3rd March 2025

Easy to use, good navigation on the app

Easy to use, good navigation on the app Reviewed on: 3rd March 2025

Positive support

Very easy to open an account and the support I received was excellent, especially with a scam / fraud incident that the Chase customer service proactively reacted and protected my account. Reviewed on: 3rd March 2025

Easy to pay in money and pay out.

Easy to pay in money and pay out. Very straightforward. Reviewed on: 3rd March 2025

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