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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I wish they can keep the cashback to all purchases j...

I wish they can keep the cashback to all purchases just like before. It would also be great if their credit card services can have a rewards system. Reviewed on: 16th February 2026

The app is extremely user friendly and instinctive t...

The app is extremely user friendly and instinctive to use. The cash back is great. Reviewed on: 16th February 2026

Fantastic customer service

I had a need to contact the bank and the person I spoke with really helped me and actually seemed as though he wanted too.my problem was dealt with then and there. Reviewed on: 16th February 2026

Always available, always follow up, my custom feels...

Always available, always follow up, my custom feels valued Reviewed on: 16th February 2026

Fantastic bank very user friendly

Fantastic bank very user friendly Reviewed on: 16th February 2026

great app and easy to use

Super easy to use, great app, really easy to contact customer service, lots of helpful features like round up savings Reviewed on: 16th February 2026

Best bank i have ever used.

Best bank i have ever used. The customer service are very quick and helpful too. Love the rewards system. Reviewed on: 16th February 2026

I find Chase App very easy to use.

I find Chase App very easy to use. Reviewed on: 16th February 2026

Satisfied customer

From opening the account everything has been excellent great communication and let me know about upcoming events Reviewed on: 16th February 2026

current account positives

clear information, updates are speedy Reviewed on: 16th February 2026

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