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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Easy to use account.

Easy to use app, cash back and interest. Reviewed on: 3rd March 2025

The best - no notes no comments.

The best - no notes no comments. Love the app Reviewed on: 3rd March 2025

Mostly great!

Always really helpful, but would like to see a desktop version of the app just for ease of access if I lost my phone. Reviewed on: 3rd March 2025

Excellent service with speedy Communications

Had a very positive experience ever since joining, had some issues with payments which were quickly resolved through the in built chat feature which I was very appreciative of Reviewed on: 3rd March 2025

Chase is very easy to use, keeps you updated and rew...

Chase is very easy to use, keeps you updated and rewards you Reviewed on: 3rd March 2025

Chase has been a great bank to be connected to with...

Chase has been a great bank to be connected to with plenty of good services. I do not have many bad things to say overall. Reviewed on: 3rd March 2025

Excellent current account with great app.

Excellent current account with great app. Reviewed on: 3rd March 2025

Cash ack and Easy to Use

Easy to set up, easy to use, cash back. Whats not to like? Reviewed on: 3rd March 2025

Brilliant for abroad, brilliant for here and brillia...

Brilliant for abroad, brilliant for here and brilliant for achieving saving goals. Reviewed on: 3rd March 2025

Great savings rates but poor on sustainability

Great service and savings rates. However very poor on sustainability, they invest money in fossil fuels which is a bad thing Reviewed on: 3rd March 2025

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