Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,985 reviews, last reviewed 19th Apr 2026
451900% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026
James's avatar
James

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

cash back was good but now has changed

4
cash back was good but now has changed Reviewed on: 15th February 2024

Used to be more financially worthwhile but works wel...

4
Used to be more financially worthwhile but works well to deposit a monthly amount and know that is your budget and you might get a little extra for doing so Reviewed on: 3rd March 2025

Friendly app & reliable banking

5
I've been with Chase for several years now, and I continue to be impressed by their excellent customer service and convenient banking options. Managing my finances has never been easier, thanks to their user-friendly mobile app. Highly recommend for anyone looking for a reliable banking partner! Reviewed on: 3rd March 2025

Chase makes things simple.

5
Chase makes things simple. A super easy app with some great features. I also love the newsletters that are sent out. They feel relevant and truly taking the steps to educate and support people. Reviewed on: 3rd March 2025

1% cashback is the attraction for chase, though it's...

5
1% cashback is the attraction for chase, though it's little but still attraction for me Reviewed on: 3rd March 2025

Tip Top!

5
Easy to use and excellent information on Ap. everything you could possibly need. Reviewed on: 3rd March 2025

I love the fact the Chase automatically tell me when...

5
I love the fact the Chase automatically tell me when money is taken from my account and also when money is paid in. It makes life so much easier. I would also like to praise their customer service as every time I have needed to speak to someone they have been so helpful. Reviewed on: 3rd March 2025

Great staff brilliant communication

5
Great staff brilliant communication Reviewed on: 3rd March 2025

Chase are superb at customer service, exchange rates...

5
Chase are superb at customer service, exchange rates and rewards Reviewed on: 3rd March 2025

Simple and effective account.

5
Simple and effective account. No unnecessary gimmicks disguised as "benefits", an app that is well-designed and simple to use. Reviewed on: 3rd March 2025

Really good, user-friendly app.

5
Really good, user-friendly app. Fast transfer and good rates Reviewed on: 3rd March 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 49 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.94 from 379 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23015 reviews
    Chase Bank
    View all products