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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Tip Top!

Easy to use and excellent information on Ap. everything you could possibly need. Reviewed on: 3rd March 2025

I love the fact the Chase automatically tell me when...

I love the fact the Chase automatically tell me when money is taken from my account and also when money is paid in. It makes life so much easier. I would also like to praise their customer service as every time I have needed to speak to someone they have been so helpful. Reviewed on: 3rd March 2025

Great staff brilliant communication

Great staff brilliant communication Reviewed on: 3rd March 2025

Chase are superb at customer service, exchange rates...

Chase are superb at customer service, exchange rates and rewards Reviewed on: 3rd March 2025

Simple and effective account.

Simple and effective account. No unnecessary gimmicks disguised as "benefits", an app that is well-designed and simple to use. Reviewed on: 3rd March 2025

Really good, user-friendly app.

Really good, user-friendly app. Fast transfer and good rates Reviewed on: 3rd March 2025

They have been superb, great service all around.

They have been superb, great service all around. Reviewed on: 3rd March 2025

Excellent account, with good interest, and a very ea...

Excellent account, with good interest, and a very easy to use app. Great for a second current account Reviewed on: 3rd March 2025

Great easy to use current account.

Great easy to use current account. Especially when using abroad, no hidden extras Reviewed on: 3rd March 2025

Strength of Chase current account

Saving time in banking issues and Chase is keen in security. Their mobile app is user friendly and their rebate program is attractive. Reviewed on: 3rd March 2025

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