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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Just the easiest app.

Just the easiest app. Just makes banking so easy and provides a decent amount of interest, Love top-up feature and the ability to open many accounts. Reviewed on: 3rd March 2025

Seamless experience, easy to use, no issues whatsoever.

Seamless experience, easy to use, no issues whatsoever. I genuinely love Chase Reviewed on: 3rd March 2025

ACCOUNT INCIDENT Solving

I had an incident whereby hackers had entered account and removed Monies as well as my other British Bank Accounts These both Other Banks took 5 weeks from the day of advising problem to put right .Chase took less than 4 days ( after initial 1 phonecall) Reviewed on: 3rd March 2025

Easy to manage and excellent service

Easy to manage and excellent service Reviewed on: 3rd March 2025

Easy to use.

Easy to use. Cash back feature is brilliant. Reviewed on: 3rd March 2025

Easy to apply and use, fast payment.

Easy to apply and use, fast payment. Good APP. Reviewed on: 3rd March 2025

I honestly love chase bank.

I honestly love chase bank. They have brilliant service and they look after their customers. They also have amazing ways for savings and I wouldn't ask for anything better. Reviewed on: 3rd March 2025

A supplier failed to provide the goods then stopped...

A supplier failed to provide the goods then stopped communicating Chase bank stepped in with a refund while investigating. Reviewed on: 3rd March 2025

Easy to use, good navigation on the app

Easy to use, good navigation on the app Reviewed on: 3rd March 2025

Positive support

Very easy to open an account and the support I received was excellent, especially with a scam / fraud incident that the Chase customer service proactively reacted and protected my account. Reviewed on: 3rd March 2025

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