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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48987 reviews)

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4.94

Based on 48,987 reviews, last reviewed 20th Apr 2026

452000% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great Great Savings rate. Great rewards rate. Great Savings rate. Great rewards Reviewed on: 20th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48987)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

This bank is truly lovely and incredibly user-friendly.

This bank is truly lovely and incredibly user-friendly. Everything is straightforward and uncomplicated. Plus, you receive rewards for your spending, which is a fantastic benefit! Reviewed on: 3rd March 2025

Excellent

Great for foreign exchange and use abroad Reviewed on: 3rd March 2025

Improvement needed

Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025

Chase makes banking easy.

Chase makes banking easy. It takes seconds to move money between current and savings accounts so you can make the most of savings interest. Reviewed on: 3rd March 2025

How banking should be

It was such a smooth process to change from another bank. The banking app is the best I have used. Everything is so easy: setting up savings accounts, transferring money, paying bills etc. Earning interest and roundup feature is unusual and great Reviewed on: 3rd March 2025

Amazing bank

Great Experience with Chase Bank! I’ve been banking with Chase for years, and their service is excellent. Their mobile app is easy to use, customer support is always helpful, and their credit card rewards are among the best. With plenty of branches and ATMs, banking is always convenient. Highly recommend! Reviewed on: 3rd March 2025

Chase bank is great, not had any issuess

Chase bank is great, not had any issuess Reviewed on: 3rd March 2025

Just so simple to do banking.

Just so simple to do banking. Don’t even worry about trying new things like transferring money to another person or setting up a direct debit. Initiative interface that helps and always other help available. I wish they had been around 40 years ago when I started my banking life journey. Reviewed on: 3rd March 2025

Easy to navigate

The app is quite user friendly and very easy to navigate. I couldn't ask for any improvements to date because I have not had cause to. Getting in touch with customer service is quite simple and the experience I've had to date is very positive. Reviewed on: 3rd March 2025

A real bank, not a faceless computer system.

Everything a bank should be to it's customers. Old school customer service! No extortionate charges for foreign transactions makes it great value. In a recent transaction a security risk was identified and dealt with sensibly by real people on the phone. Reviewed on: 2nd March 2025

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