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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

professional service

Always ready to provide a professional service Reviewed on: 3rd March 2025

The app is very easy to use

The app is very easy to use and customer friendly Reviewed on: 3rd March 2025

Always easy to contact & queries dealt with quickly...

Always easy to contact & queries dealt with quickly & efficiently. Reviewed on: 3rd March 2025

Extremely user friendly experience

Extremely user friendly experience Reviewed on: 3rd March 2025

Cashback

Love it that I have continual cashback on my purchases. Easy, straightforward account. If I have a problem, sorted immediately. Reviewed on: 3rd March 2025

Very easy App and account to navigate.

Very easy App and account to navigate. Great that it also gives 1% cashback Reviewed on: 3rd March 2025

Provides almost everything bar laptop account access

Provides everything I need in a bank, but would like more access to my account from more than one mobile phone ie laptop access would be great. Reviewed on: 3rd March 2025

No charges!

I love Chase current account as no charges when using it abroad, can't go overdrawn, ease of the app, secure as card details aren't shown Reviewed on: 3rd March 2025

easy to manage, product has good return

easy to manage, product has good return Reviewed on: 3rd March 2025

It’s been very easy to set up and the connection bet...

It’s been very easy to set up and the connection between the savings account and the current account is seamless Reviewed on: 3rd March 2025

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