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Chase Bank: Current account reviews

4.86
Based on 48,989 reviews, last reviewed 5th May 2026
98% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase bank is great, not had any issuess

5
Chase bank is great, not had any issuess Reviewed on: 3rd March 2025

Just so simple to do banking.

5
Just so simple to do banking. Don’t even worry about trying new things like transferring money to another person or setting up a direct debit. Initiative interface that helps and always other help available. I wish they had been around 40 years ago when I started my banking life journey. Reviewed on: 3rd March 2025

Easy to navigate

5
The app is quite user friendly and very easy to navigate. I couldn't ask for any improvements to date because I have not had cause to. Getting in touch with customer service is quite simple and the experience I've had to date is very positive. Reviewed on: 3rd March 2025

A real bank, not a faceless computer system.

5
Everything a bank should be to it's customers. Old school customer service! No extortionate charges for foreign transactions makes it great value. In a recent transaction a security risk was identified and dealt with sensibly by real people on the phone. Reviewed on: 2nd March 2025

Just so helpful anytime I call support

5
Just so helpful anytime I call support Reviewed on: 2nd March 2025

Really impressed!

5
Easy and very helpful account. I’m really impressed with the quality of the service. Reviewed on: 2nd March 2025

Modern Bank backed by the Best Bank in the World

5
Chase is as good as any of the fintech out there, you can manage your account on the App. No need to call anywhere or visit a branch. Reviewed on: 2nd March 2025

The best current account

5
The best current account out there accompanied by great customer experience when there is a dispute in transactions. Used to be able to earn 1% interest but still is the best for current account use with the round up save which earn 5% interest. Reviewed on: 2nd March 2025

Chase current account

5
Great current account, app is straightforward, streamlined, easy to use. I like that the card is numberless for safety, and also really appreciate the features like cashback and round-up. Great product and service Reviewed on: 2nd March 2025

Quick and easy to use, great for moving and managing...

4
Quick and easy to use, great for moving and managing money quickly and paying different bills, i have all my ancillary income landing in chase and can easily put money into my Nutmeg account as well Reviewed on: 2nd March 2025

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