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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

App is easy to use.

App is easy to use. Doing usual banking is easy and intuitive with the app too. Clear links to follow and all information on the welcome screen. The cashback and roundup is great and helps with savings too. Reviewed on: 16th February 2026

Easy to setup a new account and extra ones too!

Easy to setup a new account and extra ones too! Brilliant customer service and efficient too. Thanks Reviewed on: 16th February 2026

Great App based banking

Nice easy app - and easy to find information Reviewed on: 16th February 2026

Responsive customer service, account activity update...

Responsive customer service, account activity updates almost instantly, ability to save with a connected JPMorgan investing Reviewed on: 16th February 2026

Effortless banking and happy to have found an accoun...

Effortless banking and happy to have found an account that suits my needs Reviewed on: 16th February 2026

Simple and easy to use

Simple and easy to use given that they have no physical branches I was sceptical over using them but these fears have been removed Reviewed on: 16th February 2026

Very good very easy very simple best bank ever chase...

Very good very easy very simple best bank ever chase is amazing and I would use them for the rest of my life Reviewed on: 16th February 2026

Great bank

Chase bank are great especially offering the ‘round up too. I’ve just switched so still learning my way around but have no complaints and everyone is always very helpful Reviewed on: 16th February 2026

Any issues I have had have been dealt with by custom...

Any issues I have had have been dealt with by customer services very quickly. Reviewed on: 16th February 2026

I had other accounts.

I had other accounts but this is the only one I use now. Really easy to navigate and use on a daily basis. Reviewed on: 16th February 2026

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