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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Just so simple to do banking.

Just so simple to do banking. Don’t even worry about trying new things like transferring money to another person or setting up a direct debit. Initiative interface that helps and always other help available. I wish they had been around 40 years ago when I started my banking life journey. Reviewed on: 3rd March 2025

Easy to navigate

The app is quite user friendly and very easy to navigate. I couldn't ask for any improvements to date because I have not had cause to. Getting in touch with customer service is quite simple and the experience I've had to date is very positive. Reviewed on: 3rd March 2025

A real bank, not a faceless computer system.

Everything a bank should be to it's customers. Old school customer service! No extortionate charges for foreign transactions makes it great value. In a recent transaction a security risk was identified and dealt with sensibly by real people on the phone. Reviewed on: 2nd March 2025

Just so helpful anytime I call support

Just so helpful anytime I call support Reviewed on: 2nd March 2025

Really impressed!

Easy and very helpful account. I’m really impressed with the quality of the service. Reviewed on: 2nd March 2025

Modern Bank backed by the Best Bank in the World

Chase is as good as any of the fintech out there, you can manage your account on the App. No need to call anywhere or visit a branch. Reviewed on: 2nd March 2025

The best current account

The best current account out there accompanied by great customer experience when there is a dispute in transactions. Used to be able to earn 1% interest but still is the best for current account use with the round up save which earn 5% interest. Reviewed on: 2nd March 2025

Chase current account

Great current account, app is straightforward, streamlined, easy to use. I like that the card is numberless for safety, and also really appreciate the features like cashback and round-up. Great product and service Reviewed on: 2nd March 2025

Quick and easy to use, great for moving and managing...

Quick and easy to use, great for moving and managing money quickly and paying different bills, i have all my ancillary income landing in chase and can easily put money into my Nutmeg account as well Reviewed on: 2nd March 2025

1% cash back is great.

1% cash back is great. Roundup into a high rate account also great. Reviewed on: 2nd March 2025

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