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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Fab service both computer and personnel .

Fab service both computer and personnel . Reviewed on: 2nd March 2025

I like that I can earn 1% cash back on my spending a...

I like that I can earn 1% cash back on my spending and the app is easy to use. I also use the round up feature to save money. Reviewed on: 2nd March 2025

Easy to use account with reasonable interest

Easy to use account with reasonable interest Reviewed on: 2nd March 2025

Being dragged happily into the future by Chase !

Digital online anything is new to me, as being retired this is all new technology. But the way Chase have made it so easy to interface with, and so functional (round-up, add-on additional accounts for savings/holiday etc.) makes it feel more welcoming, helpful and more open, safe and flexible than traditional bank accounts. The account advantages when travelling abroad are a great feature too. Reviewed on: 2nd March 2025

Easy access

Quick setup and the opportunity to open multiple accounts. Reviewed on: 2nd March 2025

Brilliant

Love it, great app, great cashback, and great customer service Reviewed on: 2nd March 2025

So easy to use and if there is a problem you can spe...

So easy to use and if there is a problem you can speak to a person Reviewed on: 2nd March 2025

Excellent customer service..

Always someone on the line if help needed and good promotions Reviewed on: 2nd March 2025

Flawless app, always fast and reliable.

Flawless app, always fast and reliable. Great exchange rates and responsive customer service Reviewed on: 2nd March 2025

Current account

Website easy to navigate and instructions all clear Reviewed on: 2nd March 2025

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