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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 10th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Banking best Good customer service and quick service and delivery time Reviewed on: 10th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Very good customer support, easy to deal with and qu...

Very good customer support, easy to deal with and quick replies, very secure money transferring Reviewed on: 2nd March 2025

Excellent service.

Excellent service. Ease of use. Good rates. Reviewed on: 2nd March 2025

Perfact travel companion

good for using abraod have used abroad and avoided exchange rate fees Reviewed on: 2nd March 2025

Super slick and easy app with amazing promptness in...

Super slick and easy app with amazing promptness in responding to queries Reviewed on: 2nd March 2025

always prompt and efficient; have already recommende...

always prompt and efficient; have already recommended it to our family Reviewed on: 2nd March 2025

Easy to use App & great online chat

Very helpful online chat service and the app is very easy to use. Being able to quickly setup savings accounts and a roundup account helps with savings. The cashback is also a great reward. Reviewed on: 2nd March 2025

An excellent bank

I think the app is great and straightforward to use. I like the cashback option and round up feature. Its also good to see my savings accounts with the current account all in one place. Reviewed on: 2nd March 2025

Chase are excellent using your current account both...

Chase are excellent using your current account both at home and abroad. The app makes everything very easy to both spend and save. The 1% cash back is an added bonus Reviewed on: 2nd March 2025

How modern banking should be

A pro-active provider that helps my money to grow. They adapt rates to current circumstances and the rates are competitive. Excellent service. Easy to use Reviewed on: 2nd March 2025

Best bank I've used for features and value.

Best bank I've used for features and value. Reviewed on: 2nd March 2025

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