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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49004 reviews)

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4.86

Based on 49,004 reviews, last reviewed 11th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

It is an improvement to to include restaurants in th... It is an improvement to to include restaurants in the cash back and increase the rate to 2 % Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49004)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to deal with

Easy to open the account and Chase are always improving their app. They offered a reward scheme from day one which I have never had with my other Banks. Reviewed on: 2nd March 2025

Chase is an easy to use online platform bank.

Chase is an easy to use online platform bank, easy access, clear and concise online information. Great for adding funds and allocating my spending. Reviewed on: 2nd March 2025

Simple, easy to use and works seamlessly together wi...

Simple, easy to use and works seamlessly together with savings and investments. Reviewed on: 2nd March 2025

Great online experience and easy to navigate.

Great online experience and easy to navigate. The 1% rewards are helpful and soon mount up to make a difference to everyday spending. Easy to transfer to a savings account with a competitive rate. On the one occasion I needed to speak to customer service the call was answered immediately and my query dealt with by a very knowledgeable and professional adviser. I highly recommend Chase Reviewed on: 2nd March 2025

Chargeback and cashback

The chargeback i completed was given immediately. Cashback also given on most purchases Reviewed on: 2nd March 2025

Great service

Great service with easy to use mobile banking Reviewed on: 2nd March 2025

Easy to use App.

Easy to use App. Good communication. Reviewed on: 2nd March 2025

Like the round up and reward facilities with Chase b...

Like the round up and reward facilities with Chase bank. Customer service has been great when needed. Option to open savings accounts is easy too. Reviewed on: 2nd March 2025

Easy App, smooth moving money in / out / between pot...

Easy App, smooth moving money in / out / between pots and attached saving accounts / Nutmeg. Reviewed on: 2nd March 2025

Really enjoy my Chase account, think the app us grea...

Really enjoy my Chase account, think the app us great - this is the only banking app I use. It's easy to navigate, like all the features, and it's great for foreign currency purchases. Reviewed on: 2nd March 2025

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