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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Smooth service and easy use of the application

Smooth service and easy use of the application Reviewed on: 2nd March 2025

The customer service is amazing.

The customer service is amazing. I was on holiday and was the victim of a scam and the Chase bank were amazing at making sure my card was active and I had all the help that I needed. Reviewed on: 2nd March 2025

Quick, efficient and great features.

Quick and easy account to set up. Love the round up and cash back feature. Easy visibility of accounts. Queries and issues addressed quickly and correctly. Reviewed on: 2nd March 2025

The reliable app, is easy to navigate.

The reliable app, is easy to navigate.. I use the app daily to check balances and move money in and out of saving pots The communication of updates/maintenance has been seamless . Reviewed on: 2nd March 2025

the best current account on the markets

the best current account on the markets Reviewed on: 2nd March 2025

Simple to use and great features.

Simple to use and great features. Reviewed on: 2nd March 2025

ease of use

so easy to use, great app and very straight forward Reviewed on: 2nd March 2025

Easy to use, practical, great for abroad, competitive

Easy to use, practical, great for abroad, competitive Reviewed on: 2nd March 2025

Easy to use and very easy to communicate with

Easy to use and very easy to communicate with Reviewed on: 2nd March 2025

Easy to manage budgets and money in the App.

Easy to manage budgets and money in the App. Good customer service. Reviewed on: 2nd March 2025

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