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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

8844% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Service was quick and easy, setting up account was s...

Service was quick and easy, setting up account was simple. Card arrived quickly. Reviewed on: 1st March 2025

Very fast customer service and easy to use app

Very fast customer service and easy to use app Reviewed on: 1st March 2025

Reliable and easy to use / intuitive app, transactio...

Reliable and easy to use / intuitive app, transactions have been seamless both home and abroad, and whenever I’ve needed to contact customer services (regardless of time of day) I’ve always had a response. Reviewed on: 1st March 2025

Every time I’ve contacted the bank I’ve received the...

Every time I’ve contacted the bank I’ve received the best help and assistance Reviewed on: 1st March 2025

Great app, great bank

Easy to use, clean app that’s works well Reviewed on: 1st March 2025

Convenient way to pay

Easy to navigate, excellent for foreign travel payments and convenient. I feel safe and secure using the card. Reviewed on: 1st March 2025

Really easy to set up and operate

Really easy to set up and operate Reviewed on: 1st March 2025

Best UK Online Bank

Amazing bank, simple easy to understand and great rewards. Reviewed on: 1st March 2025

I have had a few occasions when there has been an is...

I have had a few occasions when there has been an issue with some payments that I had made. I contacted customer service on live chat, who were extremely helpful and managed to resolve my issues. I enjoy earning cash back for spending my money. My accounts are easy to use, I have spends and saved and transfers between them are slick. 5 stars from me Reviewed on: 1st March 2025

Personal service.

Personal service. Quick and Efficient Reviewed on: 1st March 2025

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