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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

I have had a few occasions when there has been an is...

I have had a few occasions when there has been an issue with some payments that I had made. I contacted customer service on live chat, who were extremely helpful and managed to resolve my issues. I enjoy earning cash back for spending my money. My accounts are easy to use, I have spends and saved and transfers between them are slick. 5 stars from me Reviewed on: 1st March 2025

Personal service.

Personal service. Quick and Efficient Reviewed on: 1st March 2025

Contemporary bank!

Easy to use app and good savings rate. All I hope now is for Chase to offer credit card options. Reviewed on: 1st March 2025

Great App - everything works smoothly and with cashback

Great App - everything works smoothly and with cashback Reviewed on: 1st March 2025

5*’s all around. Innovative bank of the 21st century

I’ve been banking with chase for around 5 years now and can honestly say it’s the best bank I’ve ever been with. The app is super easy to use, customer services is excellent. The perks are fantastic; cash back and a competitive interest rate. Reviewed on: 1st March 2025

best services & easy to check expenses

best services & easy to check expenses Reviewed on: 1st March 2025

great for cashback

Amazing cash back rates, earned £300+ so far for doing nothing I wouldnt have done anyway! Reviewed on: 1st March 2025

Great card for travel

Originally obtained card for travel as no extra charges applied and instant value known. Now use and operate more as a current account and make use of interest on purchases where possible Reviewed on: 1st March 2025

excellent app, easy to use ,good rates and offers

excellent app, easy to use ,good rates and offers Reviewed on: 1st March 2025

I've found it very useful to use abroad.

I've found it very useful to use abroad. Shows straight away what I have spent in British currency and its easy to make a transfer from another bank account into Chase and vice versa. Reviewed on: 1st March 2025

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