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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Safety first!

I feel very safe with Chase banking Reviewed on: 16th February 2026

Easy to transfer funds between accounts and clear ap...

Easy to transfer funds between accounts and clear app info Reviewed on: 16th February 2026

Happy with all aspects of my current account

Happy with all aspects of my current account Reviewed on: 16th February 2026

I really like the app and the ease of using it.

I really like the app and the ease of using it. They are really responsive if there is an issue and it’s easy to see your accounts at the same time. Reviewed on: 16th February 2026

Easy and accessible, very reliable, and excellent se...

Easy and accessible, very reliable, and excellent service Reviewed on: 16th February 2026

Excellent service and I love the cash back rewards.

Excellent service and I love the cash back rewards. Particularly excellent when travelling giving me decent daily cash limits, excellent exchange rates and no foreign transaction fees. Have already recommended to all my family members. Reviewed on: 16th February 2026

Incredible service and love the app

Incredible service and love the app Reviewed on: 16th February 2026

Feedback

Staff are professional and efficient. Reviewed on: 16th February 2026

versatile and efficient online banking account

versatile and efficient online banking account Reviewed on: 16th February 2026

I love the easy to access live human support.

I love the easy to access live human support. I wish they supported joint sccounts and mortgages too. Reviewed on: 16th February 2026

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