Paid advertisement
Smart Money People Logo
Newsletter

Chase Bank: Current account reviews

4.86
Based on 49,008 reviews, last reviewed 16th Jun 2026
98% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026
Louise's avatar
Louise

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent bank - would highly recommend

5
Excellent bank - would highly recommend Reviewed on: 1st March 2025

the current account is really easy to use through th...

5
the current account is really easy to use through the app. the contactless is seamless on my mobile. I love using it abroad as there are no international chargers either. Reviewed on: 1st March 2025

Best bank

5
I Have always had a good relationship with Chase, and never a probem. Reviewed on: 1st March 2025

Chase is easy to use, I love the additional savings...

5
Chase is easy to use, I love the additional savings accounts you can have alongside your current account. Easy to move money around. Like the extra you can get and incentives. Had a great exchange rate when abroad and no charge for using either. Can get hold of someone to speak to within minutes. I lost my card and they were brilliant at sorting it out and sending me a new card. Great online bank. Reviewed on: 1st March 2025

Chase is a fantastic versatile bank.

5
Chase is a fantastic versatile bank. I have used it several times whilst travelling abroad incurring no transfer charges or withdrawal charges. When I lost my card whilst abroad in Spain, I was able to instantly freeze the card on the app but continue to use the account from my phone. I hit straight through to customer services who were extremely helpful and put my mind at rest to be able to still use my account. When I hit home there was a replacement card waiting for me. Best customer service I have ever found. Reviewed on: 1st March 2025

Chase yourself to Chase Banking.

5
Easy to use and no worries abroad and trouble free banking. Reviewed on: 1st March 2025

No problems at all.

4
No problems at all. Could use a 2nd card on account Reviewed on: 1st March 2025

Love the app and great for travel.

5
Love the app and great for travel. Superb exchange rate and no charges Reviewed on: 1st March 2025

Great features: cashback and round-up

5
Easy to use, and cashback and round-up are great. Reviewed on: 1st March 2025

Simple to set up and navigate the app.

5
Simple to set up and navigate the app. Easy to transfer money to and from other accounts. Reviewed on: 1st March 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Savings

    from Chase Bank 4.82 from 23030 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.81 from 383 reviews
    Chase Bank
  • Chase Protect

    from Chase Bank 4.70 from 50 reviews
    Chase Bank
    View all products