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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I really enjoy banking with Chase cause it’s easy an...

I really enjoy banking with Chase cause it’s easy and there’s really good perks! Reviewed on: 16th February 2026

Excellent service with no issues.

Excellent service with no issues. Very smooth to work with Reviewed on: 16th February 2026

everything has been simple and seamless

everything has been simple and seamless Reviewed on: 16th February 2026

A perfect bank account that quite simply works!

Everything has been perfect, from the transfer of all my outgoing payments to the customer service on the odd occasion I have needed it. The account just works, and that's what I need. Reviewed on: 16th February 2026

So easy to use and the bank have always looked...

So easy to use and the bank have always looked after me Reviewed on: 16th February 2026

Easy to set up, always available on the phone.

Easy to set up, always available on the phone. Reviewed on: 16th February 2026

Great experience they are a great bank and great app...

Great experience they are a great bank and great app and great offers Reviewed on: 16th February 2026

Good All round bank what more can I say thanks ma...

Good All round bank what more can I say thanks malcolm. Reviewed on: 16th February 2026

I use my card when travelling great exchange rates a...

I use my card when travelling great exchange rates and no charges plus earn cashback on purchases Reviewed on: 16th February 2026

Really happy.

Really happy with my account, the staff and customer service Reviewed on: 16th February 2026

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