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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase is easy to access and review.

Chase is easy to access and review. It is easy to transfer between current and savings. I receive relevant updates to ensure I am utilising both current and savings. Reviewed on: 1st March 2025

Great current account as it does charge fees abroad.

Great current account as it does charge fees abroad. Reviewed on: 1st March 2025

easy to open

Very easy to open the account . Quick access and card receipt Reviewed on: 1st March 2025

Hassle free and can use abroad.

Hassle free. Great to have a card I can use abroad and know I’m not being penalised for using it. Reviewed on: 1st March 2025

We mainly use the chase card for when we go away as...

We mainly use the chase card for when we go away as it's so simple and easy to use without having to exchange currency Reviewed on: 1st March 2025

Chase works

Easy to use the chase app. Rewards are welcome. Reviewed on: 1st March 2025

Great communication and a really helpful service

Great communication and a really helpful service Reviewed on: 1st March 2025

Great bank account

Regularly earn cashback. Had dealings with customer service, item sorted quickly. Reviewed on: 1st March 2025

I can customise entries to keep track of spending.

I can customise entries to keep track of spending. On occasion when I had to call because I couldn't find information on the app, staff were very friendly and knowledgeable Reviewed on: 1st March 2025

Very trustworthy bank

Very good bank but would be nice to provide more flexibility abroad. Reviewed on: 1st March 2025

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