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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Great bank

Great service easy access excellent security no charge for currency exchange great online bank Reviewed on: 1st March 2025

Great service

The bank delivers as advertised and staff are great. Reviewed on: 1st March 2025

Poor rewards

Rewards system is not as attractive as other banks now. Very difficult to redeem as well. Reviewed on: 1st March 2025

So easy to set up and use.

So easy to set up and use. Customer service is outstanding. Reviewed on: 1st March 2025

My bank account was up and running quickly!

I was able to set up a Chase account quickly before a holiday and its fantastic digital profile meant I had a card and no exchange rates in Europe. Great value for money. I love my Chase account. Reviewed on: 1st March 2025

Easy to navigate bank

Good clear instructions regarding any issues with your account. Reviewed on: 1st March 2025

Excellent customer service and easy to use banking a...

Excellent customer service and easy to use banking app on my phone. Reviewed on: 1st March 2025

Awesome banking

Not a bad word to say regarding chase bank. Always there to assist with my account Reviewed on: 1st March 2025

Cannot fault the ease of the app and there is ALWAYS...

Cannot fault the ease of the app and there is ALWAYS a human to speak to after a few rings on the phone! Absolutely love CHASE bank. Reviewed on: 1st March 2025

All good could be better for saving

All good could be better for saving Reviewed on: 1st March 2025

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