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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Easy to open the account.

Easy to open the account. User friendly app. Good communication. Reviewed on: 1st March 2025

Online banking with Chase is super simple and easy.

Online banking with Chase is super simple and easy. Intuitive interface makes saving extremely easy, with great interest rates and rewards. Never had an issue but certain that if I did, the Chase team would be able to painlessly resolve it for me. Reviewed on: 1st March 2025

Very expensive

High fees makes it difficult to continue banking with them. Reviewed on: 1st March 2025

Favourite bank account

i always manage to contact a member of the chase team with any problems. always updates and news for changes tot he app. never had any problems with sorting, withdrawing or transferring money. very impressed Reviewed on: 1st March 2025

Really easy app, best customer service of any bank i...

Really easy app, best customer service of any bank i have ever used! Would recommend without a doubt. I just wish it could it could take cash I would then drop the high street bank! Reviewed on: 1st March 2025

Greta bank

Great experience from opening account to use the app Reviewed on: 1st March 2025

24 helpline that answers immediately easy to use app

24 helpline that answers immediately easy to use app Reviewed on: 1st March 2025

Straightforward - easy to use - easy to understand -...

Straightforward - easy to use - easy to understand - no gimmicks or rewards that are not needed. Lovely round up feature on spending that give a good percentage Reviewed on: 1st March 2025

Performance and service

Good overall performance. Clear, customer friendly app. Love the ease of different account (pot) opening. Interest rates could be improved with a notice account and look forward to their credit card offering sometime later this year. Reviewed on: 1st March 2025

Easy banking with rewards

Easy banking from the app, good cashback & incentives Reviewed on: 1st March 2025

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