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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Very helpful excellent service easy to use thank you

Very helpful excellent service easy to use thank you Reviewed on: 1st March 2025

Great Bank

Excellent service and easy to communicate with this bank Reviewed on: 1st March 2025

Customer service have been GREAT

If i had an issue the customer service have been very good in helping me at all times Reviewed on: 1st March 2025

CHASE: a breath of fresh air

Having Chase as my bank is like having a breath of fresh air in what is a very stale air banking environment Reviewed on: 1st March 2025

Had my chase current account for a few years now gre...

Had my chase current account for a few years now great for travelling abroad, and kept up to date with my spending. Reviewed on: 1st March 2025

Excellent customer service.

I contacted customer service about a potential scam and they were very prompt and calm in dealing with the problem. Reviewed on: 1st March 2025

Chase app is a well designed product

Chase app is a very well designed product and makes banking really easy. Reviewed on: 1st March 2025

Got me excited about Bank Accounts

Easy to use, great features like Round Up and Cashback. Reviewed on: 1st March 2025

Best banking experience of my lifetime I have honest...

Best banking experience of my lifetime I have honestly been with other banks by Chase beats every bank I know. I wish we had a face to face branch Reviewed on: 1st March 2025

Happy Customer.

I have had no complaints in all the years I been with them . Reviewed on: 1st March 2025

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