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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Very good they have been very helpful to me

Very good they have been very helpful to me Reviewed on: 1st March 2025

App is very clear and easy to understand.

App is very clear and easy to understand. Also easy to transfer money between accounts Reviewed on: 1st March 2025

Help for senior citizen

As a senior citizen .Staff are brilliant at talking me thorough the process of on line banking.I found them to be patience an understanding Reviewed on: 1st March 2025

Apart from excellent service you can be assured that...

Apart from excellent service you can be assured that you will be dealt with by a human if you require it.It is so annoying that other organisations seem to make human interaction so difficult. Reviewed on: 1st March 2025

Troublefree accounts to use

Together, my wife and I use both Chase for the current account and savings accounts and find with the app on our phone it is easy to transfer money between them as is necessary. We also use it abroad due to being able to obtain cash and not pay commission. Reviewed on: 1st March 2025

Excellent experience to date and good value for money

We have been using Chase for some time now and the experience has been excellent. With great currency exchange rates, cash back on spend and a “round up” facility, it offers great value for money. Reviewed on: 1st March 2025

Chase is safe and easy to operate for an older lady.

Chase is safe and easy to operate for an older lady. It also keeps respectable savings rates. Reviewed on: 1st March 2025

Reliable

Easy to use clear instructions, good security Reviewed on: 1st March 2025

Great customer service.

Great customer service. So easy to use Reviewed on: 1st March 2025

Easy to setup an account the app is very easy to use...

Easy to setup an account the app is very easy to use and user friendly. No issues with customer service they are very helpful. Would recommend banking with chase. Reviewed on: 1st March 2025

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